News
  • The Telecommunications Industry Ombudsman (TIO) is no fool – it's setting up a specialist team to handle small business complaints, effective 1 April 2019. The TIO has become an essential tool for consumers and small businesses to reach satisfactory outcomes in disputes with recalcitrant...

  • Writing down the value of the NBN to take the pressure off NBN Co trying to increase the average revenue per user and allowing more of the performance potential, that exists, to be made accessible, are steps that could improve the existing situation, a network expert has suggested. Robin...

  • Telcos Singtel and Optus along with equipment vendor Ericsson say they have successfully made an end-to-end video call with augmented reality between Singapore and Australia, using an OPPO 5G test device. A statement from Optus said the devices used had Qualcomm Snapdragon X50 5G modems and the...

  • Smaller retail service providers who are selling NBN connections may be forced out of business after October this year when the bundles sold by NBN Co more or less become the single way that RSPs buy bandwidth from the company, Damian Ivereigh, chief executive of the small Tasmanian ISP Launtel,...

  • Telstra has launched three new "affordable smartphones", from the $99 Telstra Essential Plus, the $129 Alcatel 1X and the $199 Telstra Superior, which ain't so heavy on the wallet in your posterior. The three phones will be available in Telstra stores and online starting from August (now) for...

  • The Australian Competition and Consumer Commission has issued a discussion paper proposing to take over the collection of Internet activity data, a task which the Australian Bureau of Statistics said that it would be stopping. The ABS issued its...

  • Chinese telecommunications equipment maker Huawei is likely to be allowed to play a role in the rollout of 5G networks in Australia, but will face curbs on provision of equipment for what are deemed sensitive parts of the networks. The Australian  reported on Monday that despite a number of...

  • Kogan Internet has lowered its prices to be a smidgeon below Vodafone's newly lowered prices, but with Vodafone offering 4G backup, Vodafone wins the better value battle despite Kogan's cheaper pricing. Kogan Internet has lobbed ints latest salvo in the NBN price war, just days after Vodafone...

  • DOCSIS 3.1 is billed as "cutting edge cable broadband technology" that will "double downstream capacity on NBN Co Hybrid Fibre Coaxial (HFC) network" and it is finally being enabled. NBN Co has announced it has "started enabling cutting edge cable technology DOCSIS 3.1 on its HFC network as it...

  • Australia has enviable mobile download speeds, averaging out at 50.53Mbps and sitting eighth in a list of 124 countries compiled by Ookla, the company that provides the online Speedtest application for testing download and upload speeds. But when...

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