Today, business communication refers to a host of tools, including desk and mobile phones, email, instant messaging, voicemail, presence information and audio, video and Web conferencing.

Transform the way you do business with our Unified Communications (UCC). Give staff the power to collaborate more effectively from diverse and remote locations. Or overcome the problems of managing different communication systems across dispersed sites.

Just as a line is the shortest distance between two points, unified communications allow businesses to make the fastest possible decisions and transactions. UCC allows users to communicate in whatever manner best suits their needs or situation. And the individual tools are interconnected so that access is streamlined and efficient.

Featured Products

Cisco Unified Communications
Mitel Unified Communications
Telstra IP Telephony (TIPIT)
Call Control
Unified communications call-control platforms deliver the right experience to the right endpoint. Show more
Communications Gateways
Flexible platforms provide unified communications services for all types of gateway and session-border-control deployments. Show more
Licensing
Licensing options meet your needs, regardless of business size, work styles, and toolsets. Show more
Telephony Extensions
Cisco offers add-on solutions beyond our core functionality to address additional customer requirements. Show more
Unified Communications Applications
Stay connected and productive with messaging, presence, enterprise social, and application development. Learn about Cisco Jabber, Cisco Unity Connection, and Cisco WebEx Meetings. Show more

Mitel has been delivering business communications solutions for more than 40 years. Mitel solutions are simple yet comprehensive and include core software, phones, headsets and robust applications such as contact center solutions and a suite of mobile capabilities. Mitel solutions adhere to industry standards, offer the highest reliability and unprecedented freedom and flexibility.

Mitel offers industry-leading unified communication solutions for businesses of all sizes. All of our voice solutions can be expanded into full, feature-rich UCC solutions. And because we give you the option to run our powerful solutions on our hardware or on your servers through software, you can expand on your terms and your timing. Gateway also offers Mitel voice and unified communication solutions as a service. Our cloud capabilities mean you can skip the hardware and servers altogether and instead subscribe to a UC system using our data centres. This means no long-term commitments or capital expenditures.

  • Mitel MiCollab

    Mitel MiCollab combines collaboration, mobility, and messaging into a single solution that empowers people to collaborate more easily and effectively, no matter where they are, how they work and what device they use.

  • Mitel MiVoice

    Mitel MiVoice unified communications platforms offers a complete range of flexible communications platforms – from modular on-premise solutions to a single, cloud-ready software stream that supports a range of deployment models. MiVoice unified communications platforms are designed to allow businesses to take advantage of advanced communications capabilities in a way that makes sense for the business.

  • Mitel MiVoice Office

    The Mitel MiVoice Office phone system is an affordable and flexible communication platform for small to mid-size businesses.

  • Mitel MiVoice Business

    Mitel MiVoice Business is a highly scalable, proven business communication platform that delivers voice, unified messaging, mobility, presence, conferencing, collaboration, applications, and more.

  • There are three types of clouds: public, private and hybrids. Because organizations have differing needs for their communications systems, Mitel offers all three types of cloud deployments. That means we can construct the perfect solution that meets your cost, security and reliability requirements.

    No other communications vendor offers the breadth of solutions that Mitel does. Our cloud capabilities range from basic dial tone services to comprehensive products that enable organizations to build their own cloud capabilities.

  • Mitel MiCloud

    Mitel’s MiCloud solution is a comprehensive program geared to deliver its core product portfolio in the cloud. These solutions are a perfect fit for all organizations—from the SMB to large enterprises as well as service providers.

  • Mitel MiCloud Enterprise

    Targeting organizations with up to 50,000 users. The core Mitel applications for this offer are MiVoice and MiCollab and leverages Mitel’s Virtual Applications portfolio for global Enterprise demand.

  • Mitel MiContact Center

    From informal workgroups, to small yet sophisticated contact centers, to geographically dispersed enterprise contact centers, Mitel’s MiContact Center has a solution for you strengthen customer relationships while protecting the bottom line.

    Your contact center is the primary interface to your organization, for your most valuable asset – your customers.

    Providing excellent service that will nurture these customer relationships and ensure operational efficiency involves more than managing call-handling times and abandon rates.

  • Mitel MiContact Center Office

    MiContact Center Office, designed for the MiVoice Office platform, is an entry-level solution for contact centers or workgroups with up to 100 agents.

  • Mitel MiContact Center Business

    Mitel MiContact Center Business Edition is an out-of-the-box solution designed for single-site contact centers with 50 or fewer agents.

  • Mitel MiContact Center Enterprise

    MiContact Center Enterprise is designed for the MiVoice Business platform and is ideal for sophisticated contact centers of all sizes.

  • Mitel MiContact Center Lync

    For the small, sophisticated contact center invested in Microsoft Lync.

  • Mitel MiContact Center Outbound

    MiContact Center Outbound, for the MiVoice Business platform, is designed for customers of all sizes with advanced outbound dialing, campaigning, and scripting requirements.



Telstra IP Telephony (TIPT) can help to increase the speed and efficiency of communications to improve productivity and customer engagement. Hosted on the Telstra network, Telstra IP Telephony is a flexible subscription-based service ideal for large offices, branch offices and remote sites, or contact centres. As a Telstra Enterprise Partner Gateway can design and project manage the deployment of your Telstra TIPT solution.

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