Gateway have developed a strong reputation by enabling our clients to receive world class ICT support, without the significant overheads and associated challenges of assembling and managing a full time IT department. Gateway MSP technical team provides 24 x 365 support via an on demand helpdesk platform and provide support to our customers anytime day or night.

  • Gateway Support 24/7
  • Gateway Cloud 24/7
  • On-site Services
  • Help Desk Support
  • Consulting
  • Managed Service Plans billed via Telstra Professional Services Agreement on Telstra Bill

Managed it Services For Business of All Sizes

SUPPORT 24/7 INC GST
  • ON—SITE SERVICES

  • On-site IT support service which includes prescheduled technical service hours per month dedicated for managing, consulting, designing,building, fixing, training and advising on all your business IT issues.
  • Emergency Server Down 4-hour response

  • Help dESk Support

  • 424/7 Remote Support Incidents
  • GATEWAY CLOUD 2/7

    • Managed Workstations
    • Advanced Web URL Filtering & Security
    • Anti-SPAM from Sonicwall
    • Internet Domain Management
    • Wireless Internet Backup
    • Data Backup with Telstra

SMALL10 TO 25 PEOPLE

    Essential $645/mo


  • 4hrs
  • 2


  • Unlimited

    ADVANCED $1.165/mo


  • 8hrs
  • Unlimited


  • Unlimited

    TOTAL $2.115/mo


  • 16hrs
  • Unlimited


  • Unlimited

MEDIUM25 TO 75 PEOPLE

    Essential $645/mo


  • 4hrs
  • Unlimited


  • Unlimited

    ADVANCED $1.165/mo


  • 8hrs
  • Unlimited


  • Unlimited

    TOTAL $2.115/mo


  • 16hrs
  • Unlimited


  • Unlimited

LARGE75 TO 250 PEOPLE

    Essential $645/mo


  • 4hrs
  • Unlimited


  • Unlimited

    ADVANCED $1.165/mo


  • 8hrs
  • Unlimited


  • Unlimited

    TOTAL $2.115/mo


  • 16hrs
  • Unlimited


  • Unlimited

ENTERPRISE>250

Gateway provides an expansive range of staff augmentation services, personnel, and options to support and/or supplement your IT department. Our consultants are certified in a wide range of technologies, making Gateway the perfect partner when you have explicit needs. In addition, we bring our proven project management methodology to every engagement, and we will always strive to provide a service beyond your best expectations.Call us for specialist advice and we will create the perfect plan for your business.

Support 24/7
  • ON SITE

    Gateway assigns every Support 24/7 customer a team of highly experienced, certified technical consultants and account management specialists. By placing our experts in your office on a regular basis, we are able to understand your challenges and opportunities the moment they arise. This allows us to offer you proactive advice and remedies, so that you can stay at the top of your gameothers in-house.It i…

  • HELP DESK

    Our remote support Help Desk provides an efficient way to provide immediate support to our customers. It’s convenient and fast. We’ve found that the vast majority of our customer’s technical problems can be resolved over the phone or with an online chat.

  • CLOUD 24/7

    Our remote support Help Desk provides an efficient way to provide immediate support to our customers. It’s convenient and fast. We’ve found that the vast majority of our customer’s technical problems can be resolved over the phone or with an online chat.

CONSULTING

Like the vast majority of our customers, IT is probably not your core business. Trying to solve all of your IT challenges internally can become a major distraction, and other aspects of your business can suffer. More often than not these challenges end up costing way in excess of your initial expectations.If you need help with a special project involving your IT assets and/or consulting, we’re eager to assist you. We are an expert, affordable IT consulting firm providing advisory and managerial services that will meet any of your short, or long-term IT objectives.

Here is a partial list of the IT consulting services that we offer:

  • Gateway Support 24/7
  • Gateway Cloud 24/7
  • On-site Services
  • Help Desk Support
  • Consulting
  • Managed Service Plans billed via Telstra Professional Services Agreement on Telstra Bill

GATEWAY CLOUD24/7

unlIMItEd HElp dESk
(OnE YEar) InC gSt

  • ON—SITE SERVICES

    On-site IT support service which includes prescheduled technical service hours per month dedicated for managing,consulting, designing,building, fixing, training and advising on all your business IT issues.

  • Discounted hourly rate for any additional onsite (or on-cloud) service. Over your included monthly allowance. Blended rate applicable for all supported technology services (Microsoft, Dell, HP, Cisco, Apple, VMWare, Citrix, etc.)

  • Emergency Server Down 4-hour response

  • HELP DESK SUPPORT

    4Unlimited 24x7 remote Help Desk Support incidents

  • gateway cloud 24/7

    Managed Workstation Service Price per each networked PC or server (required for unlimited help desk option above). Includes license for Gateway remote management software which automates the following critical tasks and allows us to resolve most PC problems before your users are even aware of them:

    • remote network Monitoring with Automated Alerts
    • Anti-virus / Anti-spyware
    • Preventive Software Patch Management
    • Software License Management &
    • Compliance reporting
    • PC inventory Management reporting
    • PC Performance Tuning
    • Stolen PC / Laptop recovery Service
    • Client Console & Monthly reports
  • Managed Workstations, Advanced Web URL Filtering & Security, Anti-SPAM from Sonicwall, Internet Domain Management, Wireless Internet Backup, Data Backup with Telstra

  • VMware Virtual Server Hosting, Microsoft exchange® e-mail, e-mail Archiving Service

    Essential
    $645/mo

  • 4hrs
  • $160
  • 2
  • $34
  • OPTIONAL

    advanced
    $1.165/mo

  • 8hrs
  • $140
  • Unlimited
  • $32
  • OPTIONAL

    total
    $2.115/mo

  • 16hrs
  • $130
  • Unlimited
  • $30
  • OPTIONAL
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