Modern Workplace
Powering the modern workplace
Effective communication and collaboration are crucial for business success. Customers demand instant, dependable, and straightforward interactions, regardless of when, where, or how they reach out to you. Employees seek flexible working conditions, while your organization needs innovative solutions to build a competitive advantage and sustain or increase revenue.
Gateway ICT provides a comprehensive suite of communication and collaboration services designed to enhance the productivity of your team through improved user experiences. We collaborate closely with you to grasp your business objectives and IT strategy, ensuring we recommend the products and services that deliver the greatest value to your customers, your team, and your enterprise.
Unleash the potential of your team.
Unified Collaboration
Fuel hybrid working and ensure smooth communication and collaboration throughout your business with cutting-edge voice, video, and messaging solutions. Utilizing industry-leading technologies such as Cisco Webex, Microsoft Teams, and Telstra TIPT, we deliver the optimal Unified Communications platform that aligns with your organization's unique objectives—both affordably and securely.
Contact Centre
Provide a cohesive digital experience that enhances customer service and maximizes loyalty and retention. With offerings like self-service automation and comprehensive workforce management analytics, among others, your contact center solution empowers remote agents to deliver consistent, multi-channel customer interactions from any location and through any medium. This approach ensures not only the satisfaction of your customers but also the protection of their privacy and security.
Modern Desktop
Equip your users with the ultimate cloud-powered desktop experience and the latest office applications. By providing a robust platform for communication, collaboration, and teamwork, your team will have everything they need to excel in the modern digital workplace. Additionally, your business will enjoy streamlined infrastructure management and an integrated, intelligent security suite with continuous updates, ensuring you remain protected at all times.
Partners and accreditations
